Another TPS (throttle body) victim -

[mitt2004]

2004 AWD with 50,000 miles CRV purchased end of '04 .

Our CRV started acting up with harsh downshifts when coming to stops and sluggish acceleration.

I Did a quick search on HondaSUV, and found the probable cause - great forum folks!

Turned out to be correct. Throttle body was quoted at $800 + about $70 labor. It fixed the problem, but now the interesting part:

Our CRV is out of warranty mileage wise, but get this, our service mgr said if we bought 4 new tires from him, then he would good will the TB ($800). I said that didn't seem right, since if he could good will it, it should be independent if I spend another 400 on tires.

After 30 minutes of discussion, and me telling him I felt like he was using coercion to make more money, he agreed to go to bat with Honda on a 100% goodwill without the tire stipulation.

After all that, Honda did good will it, except labor. That makes me wonder if he knew that all along (there is a TBS about it), and just wanted another $400 dollars (along with the 800 reimbursed by Honda) as icing on the cake, and was using it as a carrot for me to take the bait.

This is the second sensor (1st was shift position sensor) to go bad on our 2 year old car after 36,000 miles, both have been partially good willed, but I am really questioning the quality in the newer Hondas, and worse yet, the integrity of the dealerships.

mitt2004

[mdugan7000]

Sounds like your service advisor gets commission on tire sales.
Contact the GM of the dealership and calmly and politely explain what he tried to do. Maybe the GM will help you out.

Honda (or other vehicle manufacturers) does not pay retail for warranty work that their dealers perform. The dealer gets the part for "free" and Honda reimburses for labor at a substantial discount.

[carl [audi]]

rather than start another thread, as i was about to do, i'll just piggyback on this one...

my wife started complaining about the symptoms for the TPS a few weeks ago, and it finally happened to me while i was driving. she got the code pulled as P0122 at autozone, and i had it diagnosed (thanks to this forum!!!) in 5 minutes.

i've read about the $800+ repair costs, so i searched around for cheaper deals online...
Hondapartsdeals.com wants $571.47 plus shipping
slhondaparts.com wants $639.76 plus shipping

part number (for the complete throttle body assy) is 06160-PPA-A10 by the way, it supercedes some previous part numbers that you may turn up.

i've dealt with slhondaparts before (got an O2 sensor from them a few months back), but i don't know anything about hondapartsdeals.com. anyone have any experience with them or any other potential sources for cheap, new, OEM parts?

i called the local dealer (John Eagle Honda) in Houston, mentioned the problem, mentioned that many people seem to be getting the repair goodwilled, and he basically gave me a "maybe" response. i hate to take the car to them and then have them deny the goodwill and have to pay the obligatory diagnostic fee even tho i already know what the problem is. i suppose the best i could do is to bring in printouts from this forum of all the people who've gotten goodwill fixes.

hers is an '03 EX with roughly 65K miles, give or take.

thoughts and/or advice? i hate to pay $600 for the part if i can get the dealer to goodwill it for $100-150 or so in labor.

edit-
does anyone know if the most recent supercession (revision) of the part solves the problem with the TPS or not?
also, has anyone performed the TB swap themselves, and if so, any procedural advice or tips?

-carl

[Racoon]

Originally Posted by carl [audi]

thoughts and/or advice? i hate to pay $600 for the part if i can get the dealer to goodwill it for $100-150 or so in labor.

Try calling Honda directly (not the dealer). The contact information is in the back of your Owners Manual.

[carl [audi]]

thanks, good idea.

was just in the process of digging out all the threads with goodwill stories. was going to print them out JIC.

[fox22]

It sounds really odd that they're replacing the throttle body rather than just the sensor. There is no way you should be paying $800 for a potentiometer I would try and reengineer it an upgrade to a digital encoder for $300

[davmac]

Originally Posted by carl [audi]

part number (for the complete throttle body assy) is 06160-PPA-A10 by the way, it supercedes some previous part numbers that you may turn up.

i've dealt with slhondaparts before (got an O2 sensor from them a few months back), but i don't know anything about hondapartsdeals.com. anyone have any experience with them or any other potential sources for cheap, new, OEM parts?

I think I would lobby hard for the goodwill repair. Not to knock any of the other online parts sources but I have had good service from Majestic Honda

[carl [audi]]

thanks to all the replies.

i'll be calling Honda corporate tomorrow. hopefully they won't be as slimy as the dealer was. after some coersion, all the dealer would say was "bring it in and we'll see."

translation: "we'll get you for at least $100 for 'diagnostics' even if you don't let us replace the TB".

so, i'll try going over their heads a bit

---

oh, and for those of you who let something like this diminish your feeling about Hondas in general, try driving a German car out of warranty. i assure you, even this TB/TPS problem is a walk in the park compared to my car.

[carl [audi]]

does anyone have the phone number for calling Honda directly?

(forgot to look at the wife's owner's manual before i left this morning)

[pnx-r]

Originally Posted by carl [audi]

i called the local dealer (John Eagle Honda) in Houston, mentioned the problem, mentioned that many people seem to be getting the repair goodwilled, and he basically gave me a "maybe" response. i hate to take the car to them and then have them deny the goodwill and have to pay the obligatory diagnostic fee even tho i already know what the problem is. i suppose the best i could do is to bring in printouts from this forum of all the people who've gotten goodwill fixes.

-carl

Hmm.. Seems like people think Goodwill gestures are suppose to be the norm.. Well they're not. Goodwill gestures are for those customers who repeatedly bring their vehicles in for service at the Honda dealer. To thank those loyal customers, the dealer can grant a Goodwill repair. So yeah, we just don't give that stuff out for free. To receive our Goodwill gestures, we need some type of loyalty to the dealership. So in other words, it's kind of like buy one get one free. Why do you think some dealer couldn't care less about 100% Goodwill on CRV heads..