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Thread: Wet Driver's Floorboard

  1. #1
    Junior Member HondaSUV junior in training
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    Default Wet Driver's Floorboard

    This week we have had heavy rains where I live and yesterday when I got in my car to drive home from work I discovered that the drivers side floorboard carpeting was wet. The wet floor area extended from just below the dead pedal under the e-brake back to under the front of the drivers seat along the door threshold in about an eight inch wide strip of wetness.
    My CR-V is an 08 EX with about 5100 miles on it. I have made an appointment to have a dealer look at it next Friday.
    I’ve been trying to figure out how the water is getting in. When I got in the car I noted that there were no drips of water between the door seals and the top of the plastic door threshold was dry as was the entire interior of the drivers door. The headliner around the sunroof showed no signs of moisture and I could not find any moisture on the drivers side A pillar. I have verified that the A/C system appears to be draining condensate properly. I poured a bottle of water down the drivers side front sunroof drain tube opening and water drains out outside under the door hinge area behind the black plastic molding. I could not really tell if the carpet may have gotten a bit wetter when I put water down the sunroof drain tube even though a good bit was definitely draining outside. I will try the test again when the carpet dries more. I am curious if anyone knows if the sunroof drain tubes are one piece extending from the sunroof all the way down to under the door hinge area, or if there is a transition fitting somewhere that could be leaking a little allowing some of the sunroof drain water to enter the cabin? At the time of purchase I had the dealer where I bought the car install the dimming mirror and the fog light kit and I’m wondering if when they fished the wires they might have loosened up a fitting on the sunroof drain tube. The car has been through some heavy rains before and it has not leaked noticeably until yesterday.
    I’m curious if anyone else has had this problem or a similar one or if anyone has ideas where the leak might be coming from?

  2. #2
    Senior Member HondaSUV Mentor 1ownerT's Avatar
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    Quote Originally Posted by aaron_b View Post
    I had the dealer where I bought the car install the dimming mirror and the fog light kit and I’m wondering if when they fished the wires they might have loosened up a fitting on the sunroof drain tube. The car has been through some heavy rains before and it has not leaked noticeably until yesterday.
    I’m curious if anyone else has had this problem or a similar one or if anyone has ideas where the leak might be coming from?
    I doubt the install of the accessories had anything to do with it. I installed both the fogs and the mirror on my 07 and never had any contact with the sunroof drain. If they are installed according to Honda's instruction, there really is no "fishing" of wires.

    I just checked the service manual, there are three drains, one on each side in the front that run through the A pillar, and one rear on the drivers side that drains at the C pillar. As I mentioned I never had any issue with mine when installing the accessories, maybe the tech somehow screwed yours up. I think you are on the right track, let the carpet dry and then run some water down the drain.
    Last edited by 1ownerT; 08-29-2008 at 02:43 PM.
    07 CR-V Whistler Silver/black leather EX-L AWD
    99 Dakota
    300 hp 98 Camry I, 98 Camry II, 96 Avalon (totaled) 92 Bravada (finally being retired)
    http://www.cardomain.com/id/DakotaSpt

  3. #3
    Junior Member HondaSUV junior in training
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    Just an update. Yesterday I had my car in to the dealer to have them try and fix my leak. The service advisor said they put the car in a spray box to simulate rain for two hours and let it sit for two hours afterward and it did not leak for them. They said if it leaks on me again to bring it back in. Well today we got 4 inches of rain from tropical storm Hanna and guess what. After the rain stopped I checked the car and the drivers side floorboard was soaked this time extending into the back seat. At this point I’m more than a little disappointed as I took a whole day off work Friday to take the car to the dealer as there is no dealer local to where I live. Now I’m having to borrow a car from my father for the next week so I can have him take it to the dealer as he lives near the dealer and can bring it in for me. I’m hoping take II at the dealer will involve them actually locating and fixing the leak. The water is definitely coming from within the bottom part of the “A” pillar to the left of the dead pedal. I took some digital pictures of where the water is to give the dealer to hopefully help them find the leak. I guess if after several tries Honda cannot fix this leak I’ll just trade the thing in for something else. It is sad as other than this leak and several rattles I had been fairly happy with my CRV. Has anyone else had water get into their Gen 3 CRV and if so where was it coming from or any suggestions how to persuade the dealer to work on the problem until it is actually fixed rather than declaring that they could not duplicate the problem?

  4. #4
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    hey where was ur CRV made? Look at the first number or digit in the Vin if its J japan 3 is mexico

  5. #5
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    I just got my CR-V back yesterday. The dealer found and was able to repair the cause of the leak. Apparently after removing the fender liner and the molding under the wipers which covers the cowl area they found a missing rubber “stopper” or “plug” which should have plugged a hole in the frame which is used to secure the frame to the assembly line during production and should have had a “stopper/plug” installed at the factory. The dealer installed the missing plug and they are confident that it was the source of the leak as the hole in the frame is in an area just below where the water drains out of the cowl along the frame. The hole was allowing water to enter the frame and run onto the drivers floorboard. They got everything put back together and I got the car back yesterday. It has not rained since I got the car back & I have not had time to try a water hose test on it to test the repair, although I may just assume it’s fixed and its real test will be the next rain. To me the dealers solution sounds like it should have fixed the problem. I certainly would have rather not had the problem, however I am pleased that the Honda dealer really did spend a lot of time working on resolving the problem. Knock on wood this leak and some fairly minor rattles have been the only problems I’ve had with my CR-V. I’m hoping these will be the last problems for many years and miles.

    My CR-V's VIN begins with 5J6RE.

  6. #6
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    I took the car through the car wash this afternoon and guess what happened. It leaked again. After going through the carwash I once again removed the plastic molding around the hood/gas cap release handles and the drivers door plastic threshold and there was water down there. I took paper towel and dried the area completely to make sure it was not residual water from before the dealer “fixed” the leak and took the car back through the car wash. It was wet once again after having been dried and put back through the carwash. On a hunch I opened the sunroof and poured a 2 liter bottle of water down the front drivers side sunroof drain and water poured down the frame in the corner just to the left of the dead pedal. I’d say 90% of the water that went down the sunroof drain ran into the cabin. At this point I’m beyond fed up. I didn’t test it on Friday or Saturday because I really wanted a break from worrying about the #$% car as I sort of suspected the dealer might declare it “fixed” when in fact it is not fixed. At this point I’m giving up on Brown Honda of Charlottesville, VA to fix my CR-V. They had the car for a week, supposedly found a missing “stopper/plug” which was allowing water to enter the frame and installed a new plug & now if anything the car leaks worse than before. I cannot figure out why they guys at the dealer could not have even tried pouring water down the sunroof drain or at least putting the car through a car wash before claiming it to be fixed and giving it back to me. I can’t possibly figure out what they were doing all week to have the car and not make any improvement.

    Tomorrow morning I’m going to take the morning off work and drive an hour to Lynchburg, VA to try to have Billy Craft Honda, the dealer where I bought the car fix the leak & I guess I’ll have to use their shuttle service to get to a rental car agency to rent a car to drive home and to work. I do have the “Honda Care” warranty, which provides some rental reimbursement, though I doubt it’ll cover the entire cost. This is going to be Honda’s last chance to fix this thing before A) I go though the lemon law to get Honda to buy the car back or B) I just loose several thousand dollars by trading the thing in for something other than a Honda.

    I’m not sure I have the patience to deal with option A). I’m almost at the point where I just want to be rid of this car.

    I’ll probably also call Honda USA tomorrow to let them know what is going on to see if they really give a damn or not.

  7. #7
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    Don't be so quick to give up on Honda -- they may have legitimately found a plug that was causing a leak, they just never looked any further after they fixed it. Or they may have just blown you off... the good news is that now you know for sure that there is a misrouted tube to the sunroof drain that needs to be corrected. You should go back to the dealer who "fixed" it and insist on a loaner while they correct the problem... see how they treat you and go from there. You have a legitimate gripe - just need to see what kind of dealer they really are.
    "Roads? Where we're going we don't need roads." -- Dr Emmett Brown, BTTF
    2006 EX M5 - 86K miles -- Homelink, Curt Hitch, WT Cargo Liner, Mud Flaps, Yak Roof Rack, Glove Box switch - TSB04-064, wheelskins (Brn), Magellan 4040, 5-lug naked spare.
    2007 Gl Blue EX - 97K miles - Mats, Cargo Tray, Remote Start, Magellan 4040, Yakima Roof Rack, wheelskins (Blk)

  8. #8
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    Just an update. I left my CR-V with Billy Craft Honda of Lynchburg, VA which is the dealer where I purchased it to give them a chance to resolve the leak. I gave the service manager the fully history of the problem.

    I'm now driving a Enterprise Rental Car an 08 Nissan Sentra at my expense. After re-reading my "Honda Care Extended Warranty" information I do not believe my level of warranty covers the rental car reimbursement.

    I contacted Honda USA Customer Service this afternoon to open a case. Nara, the lady I spoke with at Honda seemed very concerned and apologetic about the problem and the dealers failure to resolve the problem. Nara took notes of all the details regarding my problem and the dealers attempts to repair the problem. She is going to speak with the service advisor at Billy Craft Honda and send him a copy of her notes to make sure he is fully aware that this is an ongoing problem which has remained unsolved after two visits to Brown Honda and that the vehicle has been out of service for six days already during previous attempts to repair this problem. She told me that if Billy Craft Honda is not able to resolve this problem to call Honda corporate back and give them the case number and that we can proceed from there about other solutions.

    Hopefully Billy Craft Honda will be able to resolve this issue. I feel a little better about the situation after speaking to Honda corporate as I believe one way or another Honda will do their best to make this situation right. We'll see what happens.

  9. #9
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    Another update. Billy Craft Honda called me this afternoon to let me know my car was ready. The Service Manager said that they found that the sunroof drain tube had come loose from a fitting and was draining water into the car. He assured me that the car would not get wet inside again & was sure that it was fixed. I drove the rental back to Lynchburg, VA and returned it to Enterprise & picked up my CR-V & drove home. On the way home I stopped by a touch free car was a “Laserwash 4000,” the same carwash where the car leaked yesterday. I again removed the moldings before going into the wash to verify everything was dry other than the padding which has never completely dried out and the metal frame and floor pan were dry. I take the car through the carwash and after getting out of the car wash I check the frame and floor panel and they are wet once again with the water coming down the frame at the same location as yesterday. I immediately drove back to my office where I had left my Honda Corporate case number and called Honda Corporate back. The woman I spoke to this time did not seem as concerned or apologetic as Nara the first woman I spoke with at Honda Corporate. I did not catch the second woman’s name. I told the woman that I do not have time to keep taking this car to the dealer every day and having them tell me it is fixed when the problem is still there. I told her that at this point I wanted to see what options I would have for Honda to give me another vehicle or full market value trade in. She said in two to three business days a case manager would call me to make arrangements for repairing the car. At this point unless they are willing to come to my house or office to fix the car and stay until I have been able to verify that it is indeed fixed I just want to be rid of the car. I live 1.5 hours from the nearest Honda dealer. I realized when I bought the car that, I was taking a risk that it would be slightly inconvenient to have unscheduled repairs made, but I though I’m buying a Honda I should not have THAT many unscheduled repair visits. My previous cars all Nissans never had any kind of problem requiring more than a couple hours in the shop at a time let alone multiple repeat visits over and over. Unfortunately this kind of problem is not like simply having the dealer replace the rear diff or an a/c compressor since it involves the frame of the car or some part deep inside the frame. I don’t doubt most Hondas are great and I just got one bad one but I paid about $26000 for this car which right now does not appear to be worth $.02 . I guess I’ll give Honda Corporate a couple days to respond to my case to see what options they present. Otherwise I may just trade the #$# in this coming weekend.

  10. #10

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    Hopefully the dealership it's at now can figure out the problem.

    I think you've certainly done enough troubleshooting to narrow down the problem to the drain tube. If you can pour water into the moonroof drain and it comes into the compartment under the A pillar, there's not much else it can be.

    Looking at the service manual, the tube appears to be one piece. There are two places that look like they might be connectors, but I believe they are just reinforcing sleeves where the tube goes through the sheet metal. There's one near the top, about oh, I'd say, 6" below where the tube bends to go down the A pillar. The other is near the bottom where the tube bends just before the exit valve.

    If the drains or the tube were clogged, then the water wouldn't drain out at all. It sounds to me like the tube isn't connected at the top. To get to that the headliner needs to be removed.

    Hummm...I wonder what would happen if the bottom drain were clogged. Maybe the pressure from the backed up water would be enough to cause a leak. I kinda doubt it, but I guess it could be a possibility.

    There's another moonroof drain on the passenger side. It must be working okay. The driver's side should work the same way.

    BTW...I haven't had any leaks in my 2008, but we haven't had much rain here in Colorado. In the interest of scientific experimentation, I went out, opened up the moonroof and poured 2 liters of water into the moonroof's front framework. The water drained out the front drains (right behind both mudflaps). I checked and the carpet below both A pillars was dry, dry, dry.

    Best of luck with it.
    Green Tea '08 EX-L 5-speed Auto | All-weather Mats | Side Moldings | Front Splash Guards
    Satin Silver '05 EX | 5-speed Stick | Roof Rack | All-weather Mats | Cargo Cover | Cargo Tray | Front Splash Guards | XM Radio SkyDock™ | Yakima Sparetime | Nekkid™ Tirecover
    Sebring Silver '98 EX | 5-speed Stick | Webasto Sunroof | Nekkid™ Tirecover

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